Lantana Publishing: Terms and Conditions

Terms of use

This page outlines the terms by which you may make use of our website and purchase our goods. By using our site, you are indicating that you agree to these terms and conditions so please read them carefully. If you do not agree with our terms and conditions, please refrain from using our website.


Accessing our site

We reserve the right to withdraw or amend our services without first notifying users. Computer systems are never fault free and we may, from time to time, require periods of downtime (periods of time during which a website is not available to the public) in order to carry out maintenance on our site. We will make every effort to ensure that we minimise these periods of downtime but you should be aware that you will have no valid claim for breach of contract in these circumstances.

From time to time, we reserve the right to make changes to our website or any of the products available on our website, without prior notice.

You are responsible for the security of any passwords that you use to purchase products on our site. You are also responsible for ensuring that everybody who uses our website through your internet connection is aware of the terms and conditions contained in this page.


Acceptable use of our site

By accepting these terms and conditions, you are agreeing not to post any prohibited content or upload any prohibited material to our website or any social media pages connected to it. Please see the terms and conditions for individual social media sites to find out more about acceptable use of these services. Lantana defines prohibited material to include the following:

  • falsehoods or libellous and defamatory material that could be damaging to Lantana Publishing or any third party and in particular, minors.
  • deceptive material, including material in which another person is impersonated or one’s identity or affiliations with other organisations or individuals are concealed. This includes erroneously suggesting that your own content has emanated specifically from Lantana Publishing.
  • material that breaches national, European or international laws or is liable to promote any illegal activity.
  • unsolicited advertising or material that relates to a business purpose.
  • material which is obscene or inflammatory and that is liable to promote violence or discrimination based on race, gender, religion, nationality, disability, sexual orientation or age.
  • material which is threatening or liable to cause annoyance, distress or embarrassment to any other person.
  • personal information about another person or material attempting to solicit personal information from other users of the website or social media pages.
  • material that infringes the copyright or trademark of another person or organisation.

We reserve the right to take down content posted or uploaded to our website or social media pages if it contains prohibited content, as outlined above. We will also report prohibited content to the appropriate agencies or organisations, including law enforcement agencies and reserve the right to terminate your access to our website if you repeatedly infringe the rules laid out under ‘Acceptable use’. If necessary, we will start legal proceedings against you for the reimbursement of costs you may have incurred our company as a result of this infringement.

If you believe that any material published on our website or social media pages contains prohibited content, as outlined here, please contact Lantana Publishing at: info@lantanapublishing.com. If we also consider this material to be inappropriate, we will take steps to remove the content from our website or social media pages within a reasonable amount of time.

You are entitled to link to our site, provided that this is done in a fair and legal manner in a way that does not damage the reputation of Lantana Publishing. However, you must not establish a link in a way that suggests a formal association or affiliation between Lantana Publishing and any third party individual or organisation, where no such connection exists. You must not create a link from any website that is not explicitly owned by yourself and any website from which you are linking must comply with the ‘Acceptable Use’ outlined in this document.

By agreeing to these Terms and Conditions, you are also agreeing not to misuse our website by knowingly introducing viruses or technologically harmful material. You must not attempt to gain access to our site, the server on which the site is stored or any database owned by the company. All these actions count as criminal offences under the English Computer Misuse Act of 1990. Should such a breach occur, we will report this to the relevant law enforcement agency, as well as revealing your identity to this agency. In this circumstance, your right to use our website will terminate immediately.


Intellectual rights

We are the owner, in terms of intellectual property rights, of all material published on our website and this material is protected by international copyright law. In addition, any material posted or uploaded to our site will be considered non-confidential and by making it available on our website, you are granting us perpetual, non-exclusive, royalty-free licence to use, display and adapt your material and waive your own rights to be identified as author of this content. Any content posted on our social media pages will be treated in accordance with the terms and conditions of the service in question. Lantana Publishing reserves the right to approve, edit or delete comments posted on our blog.

You may make use of our website content, particularly resources provided in the ‘Education’ part of our site, by printing and photocopying material for personal or academic use. None of this material should be used for commercial purposes. Unauthorised use and/or duplication of written or visual material appearing on our blog, without express and written permission from Lantana Publishing, is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to the author of the individual post that you wish to quote and our blog name ‘The World in Multicolour’ (Lantana Publishing) with appropriate and specific direction to
the original content.

You may not modify content downloaded from our website and you must not use individual elements of a document in isolation or out of context. When using material downloaded from our website, you must always acknowledge our authorship (or that of stated contributors).


Our liability

We provide this website for the use of customers and interested parties in good faith but websites should always be used at your own risk. We will not be liable to you for any loss (including loss of profit, business or data) or damage (including viruses) which you may suffer through your use of this website.

The contents of this website and its associated social media pages do not constitute legal advice in any circumstances and should therefore not be relied on when making, or refraining from, any decision.

We will not categorically say that all material displayed on our website or social media pages is error free or that we will correct any errors discovered, or that this site and its server are free of viruses or other potentially harmful codes.

This website may provide links to external sites and the services of third parties. These links are made for your convenience and do not constitute control of or an endorsement of these websites. By using these third party websites, you acknowledge that your use is governed by separate terms and conditions.


Website purchases

By placing an order on our website, you agree to be bound by the most recent version of our sales terms, as outlined below, which may be updated from time to time. Please check these terms each time you make a purchase, in order that you understand the contract which you are entering into.

Your status and consumer rights

When placing an order through our website you are confirming that you are legally capable of entering into a binding contract and that you are eighteen years or over.

As a consumer, you may cancel a contract with us within fourteen days of receiving the products you have ordered. To cancel the contract, please notify us by e-mail of your intention to return the product. You must return the product to Lantana Publishing immediately, in the same condition in which you received it, at your own cost and risk. You have a legal obligation to ensure that the product is reasonably cared for while it is in your possession and failure to comply with this obligation may result in us taking a right of action against you for compensation.

Once we have received the product that you have returned, in reasonable condition, you will receive a full refund, in accordance with our refunds policy, as outlined below. This provision does not affect your statutory rights.

The contract

When you place an order, you will receive an email from Lantana Publishing to acknowledge our receipt of this order. Please note that this is not an acceptance of your order, which occurs only when you receive a dispatch confirmation e-mail. The contract between you, the purchaser, and Lantana Publishing, is only formed when we send out the dispatch confirmation. The contract relates only to the products listed in the dispatch confirmation, even if you ordered other products from the site at the same time.

By entering into a contract with Lantana Publishing, both Lantana Publishing and the purchaser agree that the terms of the contract supersede any prior agreement, understanding or arrangement made between the two parties, whether orally or in writing. Both parties acknowledge that by proceeding with this contract, neither party will rely on any promise or commitment that could be implied from anything said or suggested in written or oral communication prior to the contract being agreed.

When using our site and purchasing products, you accept that written communication with you, relating to this contract, will be mainly electronic.

Risk and title

The products you have ordered will be at your own risk from the point of delivery. Ownership of the product will pass to you once Lantana Publishing has received full payment for the product, including delivery charges.

Our status and liability

We will guarantee that any product purchased from Lantana Publishing through our website will be of satisfactory quality and will be fit for the purpose for which products of the kind are commonly supplied. Our liability for losses that you suffer as a result of us not adhering to this guarantee is limited to the purchase price of the product only.

We take online privacy and security very seriously, but complete safety when purchasing products online can never be guaranteed. Any losses incurred by you as a result of submitting payment information by means of an internet link will be borne solely by you, the purchaser.

Where we provide links to other organisations and services on our website and social media pages, we cannot undertake to promise that any products purchased from third party sellers will be of satisfactory quality and we therefore disclaim responsibility for these transactions.

Price and payment

The price of any product that you purchase from us will be quoted accurately on our website. We cannot guarantee that prices will always remain the same but any changes made will not affect purchasers who have already received a dispatch confirmation. If for any reason the price quoted in the dispatch confirmation does not match the price advertised on our website, please contact us immediately at: info@lantanapublishing.com.

All products are subject to availability. When stock has run out or a product cannot be dispatched for some reason, we will contact you by e-mail. Should we be unable to dispatch the product to you within a reasonable time period, we will not accept this part of your order and you will not be charged for the product that you ordered.

Payment for all products advertised on our site is through our payment gateway. We accept the following cards in payment for our products: Visa, Mastercard and American Express.

Refunds

We will process refunds due to the cancellation of the contract between us within the fourteen-day cooling-off period (both for the cost of the product and the cost of delivery) within thirty days of receipt of the returned product. The cost of delivering the product back to Lantana Publishing will be your responsibility. Once you have returned the product to Lantana Publishing, please await an email to confirm that the refund has been made.

Refunds will be made using the same method originally used by you to pay for your purchase.

Products returned to us for other reasons, such as a claim that the product is defective, will be examined carefully and we will then notify you of your refund within thirty days of the receipt of the returned product. The cost of products returned by you because of a defect will be refunded in full, including a refund of delivery charges and the cost incurred by you when sending the item back to us.

Delivery

You will be informed of the approximate delivery date of the products you have ordered when you receive your dispatch confirmation. All delivery times are estimates and therefore, while we will do our best to ensure that products are dispatched in a timely manner, we will not be liable to you for loss or damage arising from a delay in delivery.

There will be a charge for delivery but you will be informed of this at the point of sale.

If we are unable to deliver the product you have ordered due to any cause or event beyond our reasonable control, we may contact you by e-mail to suspend the sales terms outlined here, without liability and without waiving our right to receive payment for any products previously delivered. Force majeure events that would fall in this category include strikes or other types of industrial action, natural disasters and the impossibility of using railways, shipping, aircraft, motor transport or other means of transport.


Waiver

Failure to prove strict compliance with all the terms and conditions outlined in this document cannot be construed as a waiver, and will not affect our right to require adherence to other obligations by our users and consumers.


Severability

If any of these terms or conditions were deemed to be invalid or unenforceable by a competent authority, such term would be severed from the remaining terms and conditions outlined here, which would continue to be valid to the fullest extent permitted by law.


English Law

These terms are construed in accordance with English law and any parties violating terms and conditions that are legally binding will submit to exclusive jurisdiction of the English courts.

Those who choose to access our website from locations outside the United Kingdom do so under their own initiative and are therefore personally responsible for compliance with local laws.


Changes to the terms and conditions

We reserve the right to make changes to these terms and conditions to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods and changes in English law. When placing an order on our website, it is assumed that you have read and accepted the most up-to-date version of the terms and conditions.